BIMMERSPEC Return & Refund Policy

At BIMMERSPEC, we want you to feel confident in every purchase. If an item is not suitable for your vehicle or does not meet your expectations, please contact us at support@bimmerspec.net within 10 calendar days of delivery to request a return.

Return Requirements

To be eligible for a return, the item must be:

• Unused and uninstalled
• Undamaged and unmodified
• In its original condition
• Returned with all original packaging, parts, and accessories

Items that show signs of installation, use, modification, scratches, damage, missing components, or altered packaging may be refused.

Approved returns are subject to a 30% restocking fee. Original shipping charges are non-refundable, and the customer is responsible for all return shipping costs.

Do not send a return without contacting us first. Please email support@bimmerspec.net before shipping any item so we can provide the proper return instructions.

Incorrect Parts & Fitment

Customers are responsible for confirming the correct vehicle year, make, model, fitment, and compatibility before placing an order. Fitment information is provided on the applicable product page.

If you purchase the wrong part or select an incorrect fitment, the item may be eligible for return provided it meets all return requirements. The 30% restocking fee will apply, and the customer is responsible for return shipping costs.

If you are uncertain about fitment, please contact us before placing your order.

Defective, Incorrect, or Damaged Items

If BIMMERSPEC sends the wrong item or you receive a defective product, we will work to correct the issue at no cost to the customer for domestic U.S. orders.

If your order arrives damaged, defective, or incorrect, contact support@bimmerspec.net as soon as possible. Include your order number and clear photographs of the product and its packaging so we can review the issue and determine the appropriate resolution.

Do not install or modify a damaged or defective item before contacting us.

Non-Returnable Items

The following items are not eligible for return unless they arrive damaged, defective, or incorrect:

• Custom-made or personalized products
• Special-order products
• Clearance items
• Final-sale items

Refunds

Once your return is received, it will be inspected to determine whether it meets our return requirements. You will be notified once the inspection is complete.

For approved returns, the refund will be issued to the original payment method, less any applicable restocking fees. Original shipping charges are non-refundable.

Refund processing times may vary depending on your bank, card issuer, or payment provider.

Order Cancellations

Regular orders may be cancelled at no charge only before shipment. Once an order has shipped, it cannot be cancelled and will instead be subject to the standard return policy, including the applicable 30% restocking fee.

For custom-made, personalized, special-order, or other non-cancellable items, cancellation may not be available once the order has been placed.

Chargebacks & Payment Disputes

BIMMERSPEC reserves the right to challenge any fraudulent, invalid, or unsupported chargeback and provide relevant order, payment, shipping, and communication records as evidence.

Customers who initiate fraudulent or bad-faith chargebacks may be permanently restricted from placing future orders with BIMMERSPEC.

Contact Us

For return requests, fitment questions, damaged or defective products, or cancellation inquiries, please contact:

BIMMERSPEC
Email: support@bimmerspec.net

Please contact us before sending any return so we can provide the correct return authorization and shipping instructions.