Shipping policy

BIMMERSPEC, we understand how important it is to receive your automotive upgrades safely and on time. We take care when processing and preparing every order for shipment.

Orders are generally processed within 2–5 business days after payment has been successfully confirmed. Business days do not include weekends or public holidays. During sales, product launches, holidays, or periods of high order volume, additional processing time may be required.

Once your order has shipped, you will receive a shipping confirmation email with tracking information whenever tracking is available. Please allow 24–72 hours for the shipping carrier to update your tracking status after your order has been dispatched.

Estimated delivery times may vary depending on your location, selected shipping method, carrier operations, weather conditions, customs processing, and other circumstances outside our control. Any delivery dates provided at checkout are estimates and cannot always be guaranteed.

For international orders, customers may be responsible for customs duties, import taxes, brokerage fees, or other charges required by their country. These charges are determined by local authorities and are not included in the product or shipping price unless otherwise stated.

Please carefully review your shipping address, apartment or unit number, postal code, email address, and telephone number before completing your purchase. BIMMERSPEC is not responsible for delays, failed deliveries, or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

If a package is returned to us because of an incorrect address, unsuccessful delivery attempt, or refusal of delivery, additional shipping charges may apply before the order can be shipped again.

If your tracking information shows that your package has been delivered but you cannot locate it, please check with household members, neighbors, your building management, and the shipping carrier. We will assist where reasonably possible, but carrier-confirmed deliveries may require further investigation with the shipping provider.

If your package arrives damaged or you receive an incorrect item, please contact us as soon as possible with your order number and clear photographs of the product and packaging so we can review the issue.

For any shipping questions or assistance with your order, please contact BIMMERSPEC at support@bimmerspec.net.